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PRODUCTS, SERVICES
Software
Software: Call Center Monitoring Management
Call Center Management Software, Telemarketing
Call Center Monitoring Software, Call Center Software, Call Center Management Software, Call Center Scheduling Software,Telemarketing Software, Predictive Dialers
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 = product catalog / search specs
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Aspect Software - Concerto - Contact Center Software, Call Center Workforce Management, Private Ownership
Chelmsford, MA USA 978 250 7900 |
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Aspect Software $700 Million sales 1900 employees, VoIP automatic call center distribution software, predictive dialer, call center workforce management, email phone fax, Jan 2009 acquisition AIM Technology Applied Information Management Ltd (UK)
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Convergys - Outsourced Billing, Marketing IT, Contact Centers, Automated Voice Response Software, Stock Symbol CVG
Cincinnati, OH USA 513 458 1300 |
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Convergys $2.9 Billion sales 76,000 employees 35 languages 70 countries, outsourced telephone contact customer service centers, HR business process outsourcing BPO payroll administration, July 2008 $335 Million Intervoice acquisition
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Database Systems Corp - Contact Center Software,
Phoenix, AZ USA 602 265 5968 |
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Digisoft Computers Inc - eCRM Software, Call Center Management,
New York, NY USA 212 687 1810 |
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Interactive Intelligence - IP Call Center Customer Service Software, Enterprise Messaging, Stock Symbol ININ
Indianapolis, IN USA 317 872 3000 |
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Interactive Intelligence $120 Million sales 600 employees
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Microsoft Corp - Tellme Networks - Internet Telephone 800 Number Voice Query, 411 Customer Service, Stock Symbol MSFT
Mountain View, CA USA 650 930 9000 |
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Tellme 40 million monthly Tellme Network users April 2007 acquisition by Microsoft over $800 million
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NEC Corp - Computers, POS, Printers, Monitors, Telephone Network, Cell Phone TV , Stock Symbol 6701 (Tokyo), NIPNY (ADR)
Tokyo Japan 81.33.454.1111 |
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NEC Corp $46 Billion USD sales 157,000 employees notebook PC, disk drives, laser printers, projectors, monitors, SAN storage area network, tape library, POS sales systems, cellular phones, fingerprint ID, oscilloscope, IR camera
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Noble Systems - Amcat - Contact Center Software, Predictive Dialing, Workforce Management, Private Ownership (James K Noble)
Atlanta, GA USA 404 851 1331 |
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Noble Systems call center automation software, automated predictive dialing software, call center agent desktop computer screens, workforce management real-time reporting, Email ACD, IP-PBX, IVR interactive voice response software text to speech tool
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Nuance - Scansoft Dictaphone Snapin - OCR PDF Document Conversion, Speech Recognition Software, Stock Symbol NUAN (7% Warburg Pincus)
Burlington, MA USA 781 565 5000 |
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Nuance Communications $840 Million sales 4100 employees medical transcription software speech recognition dictation, PDF document imaging, enterprise speech, automated embedded mobile phone customer service August 2008 $180 Million Snapin acquisition
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Oracle Software - BEA Systems, I-Flex, PeopleSoft, Siebel, Retek IFlex JD Edwards Hyperion, Agile, Stock Symbol ORCL
Redwood City, CA USA 650 506 7000 |
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Oracle $19 Billion sales 81,000 employees, largest business database ERP enterprise resource management software, manages large corporate databanks, CRM customer information, ERP factory purchasing production Jan 2008 $8.5B acquisition BEA Systems
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Spherix - Contact Center, Call Center Custom Software, Stock Symbol SPEX
Beltsville, MD USA 301 419 3900 |
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Spherix 10 employees
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Stratasoft Inc - Contact Center Software, VoIP Call Center, Predictive Dialers,
Houston, TX USA 713 795 2650 |
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TechTeam Global - Call Center Software BPO Business Process Outsourcing IT Systems Integration, Stock Symbol TEAM
Southfield, MI USA 248 357 2866 |
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TechTeam $167 Million sales 2400 employees, single point of contactmultilingual help desk service software
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Verint - Security Video Camera Analysis Software, Call Center Software, Retail Financial Services, Stock Symbol VRNT
Melville, NY USA 631 962 9600 |
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Verint $260 Million sales 1300 employees, wireless video transmitters, video encoders decoders, network video recorders, IP security cameras, branch office retail financial service software, police communication surveillance monitoring
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